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Job Title:

Intact Family Services Case Manager

Job Post ID:



Caritas Family Solutions

Posted Until:



Inquire with HR


Mount Vernon


All Shift


Full Time



Job Description:

The Intact Family Services Case Manager maintains and strengthens family units, by providing in-home services designed to prevent children from entering the foster care system. This program, works with family strengths, monitors the family dynamics, provides linkages to community resources, assists with housing or school issues, and provides information regarding child development/age appropriate behavior and discipline as well as general case management services. Emphasis is on child safety and keeping the family together. The program provides intensive in-home case management as well as 24-hour response to emergencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as assigned.
• Work schedule is typically M-F, with flexibility; some weekends and evenings may be required.
• Meet with families in their homes at various hours of the day as well as on call duties as scheduled in potentially high risk neighborhoods.
• Serve as a conduit of information between all parties to the case and identified stakeholders, including medical, educational and mental health providers.
• Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
• Develop and implement a plan that meets the needs of the children and the family.
• Facilitate placement and delivery of services in collaboration with the family.
• Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source
• policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
• Attend court hearings, prepare and file all court documents within required timeframes.
• Must have good driving record and willingness to travel. This very important role requires
• Case Managers to drive 50% of the time.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position requires availability to work nights, weekends and holidays on an “on call” basis.

Job Requirements:

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must successfully complete the requirements for Child Welfare Licensure and pass the Intact specialty exam. The individual must also be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors Degree in Social Work or related human services field, previous Case Manager experience preferred.
• Ability to read, analyze, and interpret common technical journals, and legal documents. Ability to respond to common inquiries or complaints from those served, stakeholders, and regulatory agencies. Ability to effectively present information to management, and public groups.
• Ability to apply concepts of basic algebra.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong computer proficiencies are essential; must possess strong working knowledge of Microsoft Office programs.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and is regularly required to talk and hear. The employee frequently is required to stand, walk, and sit. Has access to a reliable automobile, provides proof of auto liability insurance, possesses valid driver’s license and has no restrictions from transporting children.


Benefits For Full-Time Staff Include:
• Medical Insurance, Life Insurance and Cafeteria Plan
• Retirement plan
• Generous benefit time schedule including sick time, vacation time, personal days and holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

Company Information

Caritas Family Solutions is a SCSEP subcontractor with Senior Service America who receives grant funding from the U.S. Department of Labor.

Caritas Family Solutions provides:
• A rich history of serving the people of Southern Illinois since 1947
• Opportunities for personal and professional growth
• A diversity of programs, services and locations for individuals seeking employment
• Accredited agency through the Council on Accreditation
• More than 300 committed and mission-driven employees

Application Instructions: