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Job Title:

Parts & Service Representative

Job Post ID:



Synergy Power Group dba Team Fenex

Posted Until:



Discussed at interview




1st Shift


Full Time



Job Description:

Team Fenex is a manufacturer of Fiber Optic Splicing Trailers, vans, and trucks. We also manufacturer mobile power units, engine and delivery systems, arrowboards and many more products.
We are looking for a parts and service representative. This person would help the customer troubleshoot issues and determine the correct part the customer needs to fix the products we sell.
Are you good at working on your own vehicles and figuring out what is wrong with them? Then you may be the right person for this job. If you have some mechanical knowledge, and trouble shooting skills, we can teach you the rest.

Job Duties:
• Answering/resolve parts and service questions on Team Fenex products; help determine what parts the customer needs and enter the order into the system
• Troubleshoot customer's problem on our product and our competitor’s product
• Pulling, packaging, and shipping the parts orders
• Travel anywhere in the US as needed to work on equipment in the field in all physical and weather conditions and work on products in our facility
• Working on generators and other products in the production area using hand and power tools

Job Requirements:

• Engine repair/knowledge is preferred

Key Requirement:
• Good telephone/communication skills with experience in automotive, truck, or industrial parts and service
• Good understanding and troubleshooting capabilities of electronic and mechanical components
• Ability to work in window-based software as well as Outlook (email)
• Ability to work independently and be self- motivated
• Ability to travel when required
• Ability to lift and carry 50 pounds
• Lift, walk distances, work and carry parts/equipment


The benefits package includes health insurance, dental, vision, 401K, short and long term (paid by the company), AFLAC, 3 unpaid days at 90 days and 1 paid day at 90 days, 1-week vacation at 6 months, 1 week at a year, 2 weeks at 2 years, 3 weeks at 5 years and 4 weeks’ vacation at 10 years!! $850 deductible - company pays 80% of the cost for health insurance. Very low cost and low deductible. Low turnover department!

Company Information

We are NOT the typical assembly company. We do NOT have an assembly line. We are a small business where you are a person and not a number. 2 years ago we had 28 employees and now we have over 44 employees. Team Fenex has been in business for almost 30 years. You can find us online at

Application Instructions:

Please email resume to: