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Job Title:

Lead Retail Associate

Job Post ID:



MERS Goodwill

Posted Until:



$12.00 hr




1st and 2nd Shift


Full Time



Job Description:

Primary Functions:
• Supervise all assigned employees in a professional, positive and factual manner.
• Maintain high operating performance by all assigned staff.
• Maintain a working environment with the highest standards of respect, dedication, presentation & safety.
• Maintain the highest of standards in donor and customer relations; including prompt, friendly, helpful, and courteous service by all staff.
• Provide professional, positive and factual performance feedback to all employees.
• Help to identify and recommend employees, with proven performance, for advancement.
• Meet production and sales goals outlined by the Retail Management Team.
• Follow and enforce all MERS/Goodwill policies Goodwill Retail procedures.
• Actively participate in team meetings to discuss and improve above standards.
• Other Duties as assigned.

Job Requirements:

• High School Diploma, GED preferred
• Training & Experience: Minimum of one year retail experience with some retail management preferred
• License or Certificate: Valid state driver's license, reliable transportation, and current auto insurance required

Physical/Sensory Demands:
• Ability to move throughout the facility
• Ability to lift and carry a minimum of 40 pounds
• Ability to communicate effectively in written and verbal form


Benefits Include (Full-Time):
• Health Insurance
• 5 holidays (4 paid)
• 5-paid vacation days
• 5-paid sick day

Company Information

MERS Goodwill is a mission-driven, not-for-profit with a strong foothold in the thrift retail sector. Each of our many locations represents our amazing culture and how energetic and diverse our teams are. We are uniquely different from other agency as we are fueled by our mission to provide training, education, employment, and supportive services for people who have barriers to employment. With MERS Goodwill, you will end your day knowing that you changed lives for the better. Join a great team that makes a real difference